Featuring indoor and outdoor hot spring baths, free Wi-Fi and a restaurant, Chikusen Mt. Zao Onsen offers luxurious Japanese-style and Western rooms. This nonsmoking spa resort houses a fitness center. Rooms are spacious and elegant, featuring tatami-mat flooring, large windows and a seating area. They have a 40-inch LCD TV with DVD player, a mini-bar and an espresso coffee maker. Guests at Onsen Mt. Zao Chikusenso can relax in a public hot spring, or reserve a private one. They can explore the scenic surroundings with the hotel’s rental bicycles. Delicious local cuisine is served at Japanese Restaurant Kamajin, while the cozy The Bar offers beverages in a modern decor. The hotel is a 10-minute drive from a golf course and a ski resort. It is a 30-minute drive from JR Shiroishizao Station.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
3 futon beds
2 full beds
and
2 futon beds
2 full beds
and
2 futon beds
2 twin beds
and
1 futon bed
2 full beds
and
2 futon beds
2 full beds
and
2 futon beds
2 full beds
and
1 futon bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
10
Facilities
9.4
Cleanliness
9.9
Comfort
10
Value for money
8.1
Location
8.5
Free WiFi
10
High score for Zao
Select topics to read reviews:

See what guests loved the most:

  • Vansamorn
    Thailand Thailand
    Excellent service, good food, very nice room and onsen.
  • Paayal
    Australia Australia
    Cost of food is high but the quality was good and tasty. Beautifully presented too.
  • Jamie
    Australia Australia
    Everything was exceptional, it is a bit pricey but the value is definitely there. The food, staff, and overall service were beyond expectation.

Area info

Restaurants
1 Restaurant On Site

  • 日本料理「竃神」
    • Cuisine
      Japanese

Amenities of 竹泉荘 Chikusenso Onsen
Great facilities! Review score, 9.4

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Free WiFi
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Garden view
Outdoors
  • Picnic area
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Cycling
  • Hiking
    Off-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • Satellite channels
  • CD player
  • DVD player
  • Fax
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Adults only
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Spa
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Japanese

House rules

竹泉荘 Chikusenso Onsen takes special requests – add in the next step!

Check-in

From 3:00 PM to 6:00 PM

Check-out

From 9:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 10:00 PM and 6:00 AM

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Mastercard Visa UnionPay credit card UC JCB Diners Club American Express Cash is not accepted 竹泉荘 Chikusenso Onsen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 19:00.

Child rates may apply for children between the ages of 6 and 12 depending on the plan. For more information, please contact the property directly.

Please inform 竹泉荘 Chikusenso Onsen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about 竹泉荘 Chikusenso Onsen

  • 竹泉荘 Chikusenso Onsen has 1 restaurant:

    • 日本料理「竃神」

  • Check-in at 竹泉荘 Chikusenso Onsen is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at 竹泉荘 Chikusenso Onsen include:

    • Twin
    • Triple
    • Quad

  • The prices at 竹泉荘 Chikusenso Onsen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • 竹泉荘 Chikusenso Onsen offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Fishing
    • Open-air bath
    • Walking tours
    • Public Bath
    • Hot spring bath
    • Temporary art galleries

  • 竹泉荘 Chikusenso Onsen is 5.6 miles from the center of Zao. All distances are measured in straight lines. Actual travel distances may vary.