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Centrally located in Hirafu's Upper Village, boutique hotel Chalet Ivy Hirafu offers natural hot spring baths and delicately prepared Japanese cuisine. Comfortable rooms come with mountain views and free WiFi, and a free shuttle connects to ski resort Niseko Mountain Grand Hirafu a 2-minute drive away. Chalet Ivy Hirafu features a private ski locker, ski and snowboard equipment rentals on the ground floor and a fireplace at the lobby. Ski passes can be purchased at the 24-hour front desk in advance, and in-room massages can also be arranged. A hearty breakfast starts the day, while the bar offers a pleasant setting for an evening drink. A grilled dish, salad, deep fried dish and a hot pot are on offer for dinner at the newly opened HirafuZaka casual restaurant. Rooms feature an interior in light colors, a wall-mounted flat-screen TV and a seating area. They are fitted with a fridge, a safe and a contemporary bathroom. A kitchenette can be arranged by request, and an Apple TV is available in all suite rooms. Chalet Ivy Hirafu is an 8-minute walk from the NAC Niseko Adventure Center, which offers activities like rafting. It's a 15-minute drive from JR Hirafu Train Station, and a 20-minute drive from Niseko Village Ski Resort.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the best-rated area in Niseko, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
4 twin beds
and
1 queen bed
and
2 futon beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.5
Value for money
8.6
Location
9.3
Free WiFi
9.3
Select topics to read reviews:

See what guests loved the most:

  • Yolanda
    United States of America United States of America
    I like the staff; they are easy to communicate with and proficient in English! That helps a lot when I need to book a reservation at a restaurant and bus center.
  • Kae-shiuan
    Taiwan Taiwan
    It got 24 hr free onsen, 24hr free gym, and free washing machine and dryer, really good facility for ppl to go skiing or snowboarding trip.
  • Maria
    Philippines Philippines
    Location ; very accommodating and warm staff. I’d like to especially mention VLA Di who went out of her way to assist us and make sure we are ok.

Hotel area info

Restaurants
1 Restaurant On Site

  • 比羅夫坂
    • Cuisine
      Japanese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Chalet Ivy Hirafu
Great facilities! Review score, 9.4

Most popular amenities
  • Skiing
  • Free WiFi
  • Family rooms
  • Free parking
  • Airport shuttle
  • Spa
  • Non-smoking rooms
  • Hot spring bath
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Balcony
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Bike tours
    Additional charge
  • Horseback riding
    Additional charge
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional charge
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
    Services
    • Shuttle service
    • Lockers
    • Vending machine (drinks)
    • Concierge
    • Baggage storage
    • Laundry
    • Babysitting/Child services
      Additional charge
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    Safety & security
    • Key card access
    • Safe
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Carpeted
    • Elevator
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    Spa
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    Languages Spoken
    • English
    • Japanese
    • Chinese

    House rules

    Chalet Ivy Hirafu takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Chalet Ivy Hirafu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please contact the property for the free shuttle bus schedule. Contact details can be found on the booking confirmation.

    Please note extra beds are subject to availability.

    Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate.

    Prices for extra beds vary depending on the season. Please contact the property directly for more details.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Chalet Ivy Hirafu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    FAQs about Chalet Ivy Hirafu

    • Chalet Ivy Hirafu has 1 restaurant:

      • 比羅夫坂

    • The prices at Chalet Ivy Hirafu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Chalet Ivy Hirafu is from 3:00 PM, and check-out is until 11:00 AM.

    • Room options at Chalet Ivy Hirafu include:

      • Twin
      • Triple
      • Suite
      • Family

    • Chalet Ivy Hirafu is 1,000 feet from the center of Niseko. All distances are measured in straight lines. Actual travel distances may vary.

    • Chalet Ivy Hirafu offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Hiking
      • Skiing
      • Canoeing
      • Hot spring bath
      • Bike tours
      • Open-air bath
      • Horseback riding
      • Public Bath